Privacy Policy
Last updated: November 15, 2025
01
Introduction
ZETCOSMETICS LIMITED ("we," "our," or "us") operates the Migli brand and website (miglilashes.com). We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services. Please read this policy carefully to understand our practices regarding your personal data.
- Company Name:
- ZETCOSMETICS LIMITED
- Brand:
- Migli
- Website:
- miglilashes.com
- Email:
- support@miglilashes.com
- Phone:
- +353 858 481 815
02
Information We Collect
Personal Information
We may collect the following personal information when you:
- Create an account on our website
- Make a purchase or place an order
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
This may include:
- Name and contact details (email, phone, address)
- Billing and shipping information
- Payment card details (processed securely by our payment providers)
- Order history and preferences
- Communication preferences
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referring website or search terms
- Cookies and similar tracking technologies
Marketing and Communications
If you subscribe to our newsletter or marketing communications, we collect your email address and communication preferences. You can unsubscribe at any time using the link in our emails.
03
How We Use Your Information
We use your personal information for the following purposes:
Order Processing
- Processing and fulfilling your orders
- Payment processing and fraud prevention
- Shipping and delivery coordination
- Order confirmations and updates
Customer Service
- Responding to inquiries and support requests
- Managing returns and exchanges
- Providing product information and guidance
- Resolving technical issues
Marketing & Communications
- Sending newsletters and promotional offers
- Personalizing your shopping experience
- Product recommendations
- Market research and surveys
Legal & Business
- Compliance with legal obligations
- Protecting against fraud and abuse
- Website analytics and improvements
- Business operations and record keeping
04
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Contract Performance:
- To fulfill our contractual obligations when you make a purchase
- Legitimate Interest:
- For business operations, fraud prevention, and website improvement
- Consent:
- For marketing communications and non-essential cookies
- Legal Compliance:
- To meet our legal obligations under applicable laws
06
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing through certified providers
- Regular security assessments and updates
- Access controls and employee training
- Data backup and recovery procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
07
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access:
- Request copies of your personal data
- Rectification:
- Correct inaccurate or incomplete data
- Erasure:
- Request deletion of your personal data
- Restriction:
- Limit how we process your data
- Portability:
- Transfer your data to another service
- Object:
- Object to certain processing activities
- Withdraw Consent:
- Withdraw consent for marketing
- Complain:
- File a complaint with data protection authorities
To exercise your rights:
support@miglilashes.com / +353 858 481 815. We will respond to your request within 30 days.
Supervisory Authority
If you are located in the European Union, you have the right to lodge a complaint with your local data protection authority.
For Ireland, the supervisory authority is:
Data Protection Commission (DPC)
Website: www.dataprotection.ie
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
09
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.
Retention Periods:
- Account information: Until account deletion or 3 years of inactivity
- Order and transaction data: 7 years for tax and accounting purposes
- Marketing communications: Until you unsubscribe
- Website analytics: 26 months
- Customer service records: 3 years
10
International Data Transfers
Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where our service providers may be located.
When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Certification schemes and codes of conduct
- Binding corporate rules
11
Children's Privacy
Our website and services are not specifically directed at children.
In accordance with applicable data protection laws, if you are under the age of 16, you must obtain consent from a parent or legal guardian before providing us with personal data.
We do not knowingly collect personal data from children under 16 without such consent. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information.
If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us immediately at support@miglilashes.com so we can remove this information from our systems.
12
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email if you have an account with us
- Display a prominent notice on our website
- Obtain your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ZETCOSMETICS LIMITED
- support@miglilashes.com
- +353 858 481 815
- miglilashes.com
Data Protection Inquiries
For data protection inquiries, you may contact us at support@miglilashes.com with 'Data Protection' in the subject line.
Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please call us directly.